Frequently Asked Questions

Answers to some common questions

We can factory unlock any iPhone 2G, 3G, 3GS, 4, 4S, 5, 5C, 5S, 6, 6+, 6S, 6S+, 7, 7+, 8, 8+, X from most networks. Our unique unlock supports ALL firmwares as we do not unlock using software, we factory unlock using Apple's IMEI database.

No sim card is required to perform an unlock.

NO. You do it all from the comfort of your home. The whole service is remote, once your IMEI is marked as unlocked by ourselves the unlock is pushed over the air from Apple's servers to your device over either Wifi or your current cellular provider.

You tell us your IMEI, what network your iPhone is locked to, and what model iPhone you have. Having made payment, we then mark your IMEI as unlocked within Apple's IMEI database - once this is done we send you an email confirming this. The unlock is pushed automatically over the air from Apple servers to your device over either wifi or your current cellular provider. No stress, no hassle, no drama. Your unlock is guaranteed and is also permanent, meaning you can safely update your handset and sync with iTunes without ever worrying about it re-locking.

In the United Kingdom, mobile phone network providers are not obligated to provide unlocking, even after the end of the contract. Ofcom, UK's telecom regulator, allowed 3 UK to sell a mobile phone with the SIM card permanently superglued to the phone!

In terms of legality of our service, the full Oftel 2002 SIM-lock position paper specifies that there is no SIM locking law in the UK; the regulator wants only "consumer awareness" - which means it is totally legal to unlock your iPhone.

Our Brands