Wholesale
Terms and Conditions

Wholesale Guidelines


  • No refunds will be given, only replacements will be issued for faulty devices. In the event a replacement is not available within 14 days a credit will be issued.
  • Postage is non refundable only the devices themselves will be credited.
  • Returns will only be accepted for stock flagged for not as described within 14 days of receipt. Please fill out return form provided.
  • Our 3 month warranty is for graded goods and only covers the cost of the repair labour and not the parts.
  • The IMEI must match what we have recorded when we dispatched the handset to you.
  • Any attempt at repair will void your warranty / rights to return. This includes stock that was sold to yourself as faulty.
  • The phone must be returned in the original condition that it was sent to you otherwise this voids your warranty / rights to return.
  • For accessory only orders please note that these are sold as is with no returns.
    • Graded Stock - Fully working devices
    Accepted Faults
    Not Accepted Faults
    Minor Faults - guaranteed small repair devices
    Accepted Faults
    Not Accepted Faults
    Mixed Faults - Sold as is with limited returns
    Accepted Faults
    Not Accepted Faults

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