Wholesale Guidelines

  • No refunds will be given, only replacements will be issued for faulty devices. In the event a replacement is not available within 14 days a credit will be issued.
  • Postage is non refundable only the devices themselves will be credited.
  • Returns will only be accepted for stock flagged for not as described within 14 days of receipt. Please fill out return form provided.
  • Our 3 month warranty is for graded goods and only covers the cost of the repair labour and not the parts.
  • The IMEI must match what we have recorded when we dispatched the handset to you.
  • Any attempt at repair will void your warranty / rights to return. This includes stock that was sold to yourself as faulty.
  • The phone must be returned in the original condition that it was sent to you otherwise this voids your warranty / rights to return.
  • For accessory only orders please note that these are sold as is with no returns.
  • Contact us for more information on how we can help you scale your business